Contact the store

Use this page for order questions, account help, product questions, or routing to the right Homeless Pets Foundation resource.

Most replies arrive within 1 business day · Adoption questions handled by Homeless Pets Foundation

Get the right help faster

Pick the route that fits your question — most orders resolve faster right from your account.

Include your order email, product name, and a short description of what happened.

Those are handled by the foundation team on the main Homeless Pets site.

For product or checkout support, send the details here.

Check your account first. If tracking is missing or delayed, send the order email and product name.

Yes. Use the foundation donation page when the intent is a tax-deductible gift rather than a product order.

Yes. The catalog is print-on-demand and can be refreshed as new rescue-minded merchandise is added.

Looking to donate directly to the foundation instead?