Contact the store

Use this page for order questions, account help, product questions, or routing to the right Homeless Pets Foundation resource.

Shipping & delivery · Returns & support · Adoption questions are handled by Homeless Pets Foundation.

Get the right help faster

Pick the route that fits your question — most orders resolve faster right from your account.

Include your order number, order email, product name and a short description of what happened.

Those are handled by the foundation team on the main Homeless Pets site.

For product or checkout support, send the details here.

Check your account first. If tracking is missing or delayed, include the order number and email used at checkout when contacting us.

Yes. Use the foundation donation page to make a direct donation. Merchandise purchases and direct donations are separate.

Yes. The catalog is print-on-demand and can be refreshed as new rescue-minded merchandise is added.

Looking to donate directly to the foundation instead?